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POLICIES

TERMS: To ensure accuracy, all orders are taken by fax, mail, or through our secure online shopping cart system. All orders will be processed once payment has been received.

CHECKS: Any checks returned by your bank because of insufficient funds or account closed, will be assessed a $25.00 charge.

MINIMUM ORDER: There is NO minimum order, however, all orders under $100.00 will be charge a flat shipping rate of $12.99. These shipping terms only applies to customers within the contiguous USA. All other customers must hire a carrier to pick up their order.

SHIPMENTS: Once payment is received, it will take 3-4 business days to process your order. All orders are shipped via UPS, (unless specified otherwise) and will take an additional 1-6 business days, depending on your location.

RETURNED MERCHANDISE: Merchandise may not be returned after 30 days and without our prior permission. When permission is given and the error in shipping was through no fault of ours, there may be restocking fee up to a 25%, the customer is responsible for all return shipping charges and the merchandise must be returned in factory condition. All returned merchandise will be inspected before any credit / refund is made.

SHORTAGES AND DAMAGE: All claims for shortages must be made immediately upon receipt of the merchandise. Claims for merchandise received in damaged condition must be filed at once.

PRICES: are subject to change without notice.

LOST PACKAGES?: On occasion, some of the shipments through UPS will become separated. If this is the case, give us a call and we will tell you how more are coming. In most cases, you will receive the remaining package(s) the next business day.

IMPORTANT!!! Upon receipt of package(s) it is highly recommended that you open them immediately. Contents are packaged tightly, and will damage (warp) if they stay packaged for longer than 14 days.


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